On The Air

With Luis Alvarez

Is 2019 the Year of the Chatbot?

Is 2019 the Year of the Chatbot?

A chatbot is an automated piece of software that uses artificial intelligence to interact with customers. Chatbots save both businesses and customers a considerable amount of time in both dispensing and gathering information. When used correctly, chatbots allow users to retrieve answers faster than interacting with a customer service agent.

The Pros and Cons of 5G

The Pros and Cons of 5G

Alvarez Technology Group is a Salinas IT company that specializes in helping our customers work their way through issues they may have with their internet.

How to Get Started with AI Tools in the Workplace

How to Get Started with AI Tools in the Workplace

Are you thinking about using artificial intelligence (AI) to help ensure your employees are being as productive as possible? This might be an issue at your company since many employees now have access to the Internet as part of their job.