Co-Managed IT Services & Support
Does your business have an overworked, overwhelmed IT person or team? Co-Managed IT is the ideal solution to both outsourcing your IT needs and giving your on-staff IT the tools and support they need.
Co-Managed IT can help any business build a complete IT department with both onboard and outsourced IT teams working together. Outsourced IT teams can function as an extension of your IT department, helping your on-staff IT achieve both routine IT support and important IT projects.
Here at the Alvarez Technology Group, you can count on us to support your on-staff It with everything they need for Co-Managed IT Services.
ATG Co-Managed IT Services
- Expand your IT team with outsourced professionals
- Bring in IT specialist experts
- Data security testing and improvement
- Network monitoring and maintenance
- Backup and recovery
Your Experts and Our Experts
The best thing about Co-Managed IT services is bringing brilliant minds together. Your IT experts know your company and network structure inside and out. They know your workflow needs, how your teams work with the technology, and where your network could use improvement. Our experts come with the full suite of IT specializations and training to fill in the gaps wherever needed and offer a valuable third-party perspective on your current solutions.
Combine our experts with your experts for the ideal IT experience.
Signs Your Team will Benefit from Co-Managed IT
- Your on-staff IT team is small
- Your IT is overwhelmed and overworked
- There’s no time for IT projects or improvements
- Your IT person can’t take vacations or sick leave
- Support tickets to IT are falling behind
- You need a system or software upgrade, but don’t have the time or funds
- You need a cybersecurity upgrade, but on-staff IT doesn’t have the training
- You want a bigger IT team, but IT hiring is impossible right now
The IT Landscape of Today
- High demand for IT professionals
- New need for diverse and specialized IT teams
- Significant IT labor shortage
- Competitive IT hiring
Right now, the global industry is at an IT impasse. We need more IT staff than ever; admins, full-stack devs, cybersecurity specialists, and network architects are all in high demand. After all, more businesses than any time in history are handling digital data and moving to the cloud.
But there aren’t enough IT professionals to go around. Not only is there an industry-wide labor shortage, but there is also a limited number of people in each generation with the personality and training to be great IT professionals.
The modern IT team needs to be more diverse and specialized in complex matters. One person just can’t do the whole job anymore.
Three to five people will have a hard time covering all the bases from server infrastructure to web development to cybersecurity specializations. To build the ongoing IT support you need is both more demanding and more challenging than any previous year.
How can businesses balance the need for IT with limitations of budget and hiring? The answer is Co-Managed IT Services – supplementing your on-staff IT with an outsourced team. Co-Managed IT effectively expands your IT department to cover your IT needs flexibly.
Expand Your IT Team Without On-Staff Hiring
There have always been serious considerations when hiring on-staff IT personnel. Most businesses must reach a specific size before it’s practical to hire an entire on-staff IT team or even a single full-time IT employee. Each new hire also weighs on the company in salary, benefits, and the cost of the hiring process itself. In addition, hiring IT is a precise and challenging process that has been made nearly impossible in the labor shortage.
- Cost of recruiting and onboarding
- Cost of salary and benefits
- Difficulty finding IT staff on the labor market
This has made it familiar to “red-line” your IT staff, keeping a small team at the limits of their monthly ability to support the company. But when you need something extra, like a major system upgrade or server migration, this also means an insufficient IT workforce.
However, with Co-Managed, IT, you can combine the forces of your on-staff IT and an outsourced IT team.
- Expand your team when you need it.
- Provide them the benefits of Managed IT support without handing over the reins.
- Our team will become a part of your team.
- Co-Managed IT services expand your IT department instead of replacing it.
A Flexible and Scalable IT Department
- IT support on your schedule
- Handle the busy season
- Scale back when needs reduce
- Handle specific areas of need
One of the critical elements of Co-Managed IT Services is scalability. Many companies have a busy season where their IT support requirements multiply. Co-Managed IT with Alvarez Technology Group can help you prepare to have an IT team large enough to handle the rush – without hiring a full-time or year-round IT staff.
Scalability also means you can shed IT support when you don’t need it. If your network is in good condition and needs only monitoring for a few months – or even years – Co-Managed, It can provide light support services until your next major software update or migration.
Flexibility in IT means that you can bring in the type of IT support you need most. Co-Managed IT can build you a complete IT department from your existing and outsourced professionals. Your IT team will keep doing what they do best while covering the other necessary bases of IT support with the help of outsourced team members.
Many companies need a flexible and scalable IT department to handle IT needs as they arise or develop. At the same time, companies benefit from access to managed IT services like network monitoring and backup recovery to increase the effectiveness of your on-staff IT team.
Decide When and Where You Need IT
We won’t tell you how to build your IT department with Co-Managed IT. Your current IT team will help us.
Cover Routine IT Support So On-Staff IT can Focus on Projects
Is your team eager to take on the software upgrades, cybersecurity overhauls, and server migrations your company needs – but they just can’t find the time?
Co-Managed IT services can provide a team to take care of routine IT support and maintenance while your IT specialists tackle the critical projects they’ve been planning for months or years.
When you have an ace IT team that is simply swamped with maintenance and support tasks, we’ll provide the support so they can take full command of your IT improvements.
Tackle Major IT Projects so On-Staff IT can Focus on Routine
Alternatively, if your team is excellent at providing your ongoing IT support but doesn’t have the specialties needed for a major project, a Co-Managed IT team can step in.
When you need a major server migration of a change to your software stack, your on-staff IT may not have the time, staffing, or specializations necessary to take on a big project in addition to everyday support and maintenance tasks.
In this case, you can call on your Co-Managed service for the specialists and IT team needed for significant upgrades and overhauls while your IT takes care of the company’s day-to-day technical needs.
The Power of Teamwork
Of course, there’s no rule that a Co-Managed IT team works in split areas. If you just need a few more IT professionals to tackle a group effort, Alvarez Technology Group can do that, too.
Custom Co-Managed IT Services for Your Business
Are you ready to empower your IT staff with the backup team and IT specialists they need to get the job done? So are we!
Reach out for a consultation on your Co-Managed IT needs with Alvarez Technology Group.