Professional Services

Michael Traven Project Coordinator

“The Information Technology Industry is constantly changing. I like working with our clients to introduce to them these evolving technologies and seeing how they improve the quality of their business.”

Michael Traven joined ATG in 2006, bringing exceptional experience and skill to the team. As Project Coordinator, Michael is the direct link between the sales and services departments and our clients. Through careful and thoughtful planning, he helps to ensure customer satisfaction and the successful completion of all projects within the specified time frame.

Bill Oldfield Team Lead/Senior System Analyst

“Nothing gives me more professional satisfaction than having a customer express their gratitude for the level of service they have received.  This is one of the reasons I always try to go the extra mile to make the customer happy.”

Bill Oldfield joined the team at Alvarez Technology Group, Inc. in April 2010. As Team Lead/Senior System Analyst, Bill analyzes complex technical issues, assesses network systems, and recommends the best solutions to fit client needs. He has extensive experience deploying, administering, and resolving issues with Microsoft Exchange, Windows, Active Directory, Cisco firewalls and a wide variety of other products.

James Rickard Senior IT Consultant | Microsoft Practice Lead

“I enjoy the hands-on approach working with clients on IT issues. It is rewarding to help clients find solutions to problems.”

As Senior IT Consultant and Microsoft Practice Lead, James Rickard helps clients with technology business processes and requirements. He recommends technology-based solutions, and installs and configures IT solutions for clients. James has over 15 years of experience in the technology field working in network and systems administration and engineering.

Curtis Thomas Special Projects Analyst

“I love working with clients and figuring out ways to make their day to day operations more efficient. When a client calls me with a difficult problem, it feels good to be able to resolve their issue.”

Curtis Thomas, Special Projects Analyst, helps streamlining and improve client technology development. He provides critical data support to the project team, monitors and maintains systems during projects, and evaluates processes. His numerous certifications and diverse experience are essential to smooth and successful execution of special projects.