While you may not think of Walmart as an innovation leader, their use of technology is expansive. See how technology helps differentiate this massive retailer from their competitors.
Walmart Broadens Their Customer Appeal
Walmart is leveraging surveillance and AI in unexpected ways — not only to reduce the amount of theft in the store but also to enhance the customer experience and ensure that customers aren’t overpaying at checkout. Tired of dealing with understocked or empty shelves? this same type of tech is what’s helping improve the customer experience so Walmart can compete more effectively with Amazon and Target. It does also help to reduce the overall spoilage and theft tracking suspicious activity, they’re able to help keep prices low.
Advanced Cybersecurity Support
When it comes to technology and innovation, Walmart is a strong believer in the return on their investments. They have built a truly sophisticated supply chain and logistics systems that are leveraged by organizations across the country. Walmart also has a strong focus on cybersecurity, protecting its infrastructure and cloud-based retail technology with an advanced security posture. This allows Walmart to match Amazon toe-to-toe as they introduce new service offerings such as overnight free shipping, 24-hour delivery and quick pickups.
Creating a Cohesive Infrastructure
One of the ways that Walmart continues to differentiate itself from the competition is through a commitment to investments and technology innovation. This type of forward-thinking leadership allows the chain to reduce overall prices, enhance their productivity and ultimately improve their customer experience. This is crucial in an era when customers are unwilling to forfeit a positive interaction merely for prices that are slightly lower. There has to be a significant incentive for people to change their shopping habits from online and back to brick-and-mortar establishments such as Walmart.
At Alvarez Technology Group, we excel at helping organizations leverage the latest technology to support operations and enhance overall productivity. Contact our team today for a free initial consultation at (831) 753-7677 or fill out our quick online form to determine how we can help support your business infrastructure and innovation. Whether you need cloud services, VoIP, fully-managed IT services or compliance, our knowledgeable technical professionals can help support your business.