Team

Toni Campbell Customer Service Coordinator

Toni Campbell Customer Service Coordinator

“I am all about customer service, and if I can help you I will.”

As Customer Service Coordinator, Toni Campbell ensures that requests for service are handled efficiently and engineer time is allocated effectively. She supports the engineers, coordinates service tickets with the OpsCenter, and dispatches ordered components to the engineers. She has nearly two decades of customer service experience and has been dispatching for over 2 years. Toni is new to the tech industry, but loves working with people.

Michelle Berridge  Controller

Michelle Berridge Controller

“I love to crunch the numbers to ensure our organization is working smarter not harder, which complements our commitment of delivering excellent customer service.”

As the Controller, Michelle Berridge manages financial and accounting procedures. This includes the month-end close process and preparation of the financial statements, financial software integration, accounting procedures documentation, and financial metric development. She brings over 15 years of financial experience from several industries including manufacturing, semi-conductors, and beverage distribution.

Mike Parks OpsCenter Technician I

Mike Parks OpsCenter Technician I

“I love working with the clients and being a cog in their success.”

As an OpsCenter Technician I, Mike Parks works on the front line to assist clients with computer and network related issues. He has over 15 years of experience as a software programmer and IT technician, which he uses to resolve technology issues quickly and efficiently.