What a Winning Data and Analytics Team Looks Like
Are you having a difficult time using the data your business gathers to its full potential? If so, you’re not alone. A recent survey found that only a measly 3% of companies are able to act on all the customer data they collect.
Thankfully, you don’t have to settle for struggling to understand, process, and act on the invaluable data you collect on a daily basis. IT managed services such as the Alvarez Technology Group have the expertise and tools you need to use data to its fullest potential now and in the future. Read on to discover what cutting-edge data and analytics services can do for your business.
Identifying the Most Important Data
Companies that cannot identify the most important data have a difficult time using the information at their disposal to make data-driven decisions regarding marketing, investment, product creation, and/or customer service offerings. However, these difficulties can become a thing of the past when working with a top-tier data analytics team.
Every single business owner has core short-term and long-term business goals as well as a target audience he or she hopes to reach. A data analytics team will analyze data in light of the company’s goals to help a business determine if the company is:
- Targeting the right potential buyers
- Setting the right price for its products and/or services
- Promoting its goods and/or services in the most effective manner
Once the data has been collected and analyzed, the team will use it to create graphs showcasing what course of action a company should take to reach its goals. This is an ongoing task; as data comes in, it must be categorized and analyzed to ensure a business is on the right track. However, the time it takes to collect, analyze, and act on data is more than worth it as a company will be able to better understand its customers and effectively meet their needs.
Teaching Employees How to Leverage Business Data
Poor data literacy is one of the top three most critical roadblocks to creating a data-literate culture. Partnering with a winning data and analytics team is a good start as you’ll have experts on hand to help you effectively collect and manage your business data. What’s more, your data team can set up a system for sharing relevant data with your staff members so they can use it in their work as needed. At the same time, you also need to help each one of your staff members learn how to use data in their day-to-day jobs in order to increase in-house efficiency and improve customer service. To that end, a good data analytics team should offer employee IT training to help your staff members understand how to securely and efficiently use the data that is being put at their disposal.
Automating Business Processes
To create a fully data-driven business, you need to automate data management workloads. To this end, a good data management team will help you either find or create software that will enable your business to automate the collection, processing, and use of business data. The automation process will not only help you save time but also reduce errors as every employee will have information updated in real-time in order to make data-driven decisions. Customer service representatives, for instance, can see everything they need to know about any particular customer with just a few clicks of a mouse. Managers can use the data-collection process to monitor employee productivity, assess a marketing campaign, keep track of inventory, and more.
Ensure Data Security
California has had more data breaches than any other state in the United States. Since 2008, nearly 5.6 billion records have been affected by breaches in the Golden State. A good data and analytics team will put a premium on cybersecurity, using cutting-edge tools and expertise to keep your data secure at all times. A winning cybersecurity plan for your data includes:
- Real-time data back-up system so your business won’t be held hostage should a ransomware attack occur
- A secure cloud storage set-up
- Endpoint security to keep your network secure while allowing employees and authorized users to connect to your network from outside the company office
- Next-generation firewall software
- Proactive searching for threats instead of waiting for problems to happen and then fixing them.
Why Partner with Alvarez Technology Group?
California companies looking for a cutting-edge data and analytics team will find that Alvarez Technology Group offers all the above-mentioned benefits and more. The company, which has been in operations for the last twenty years, has received rave reviews from current clients for providing efficient, effective, customized IT services that make it possible for companies to reach their core goals faster than would have otherwise been possible.
Alvarez Technology Group partners with leading IT companies, including Dell, HP, Microsoft, Novell, Sonic Wall, and Comcast to offer the best IT tools and technologies on the market. Luis Alvarez, the company’s founder and president, is well-known as a leader in the IT managed service industry. All the company’s IT technicians, consultants, and analysts continually stay abreast of industry developments to offer the best possible tools and services to California business owners.
Would you like to set up an efficient data collection and analysis system that enables your business to make data-driven decisions? Would you like to rest assured your company’s data isn’t vulnerable to malicious cybercriminals? Are you tired of continually filling out information when you could automate the process and prioritize tasks that only you can do? If so, Alvarez Technology Group can be the perfect match for your business. Get in touch with us at your convenience to learn more about our services or to schedule an appointment with our team of experts.