Limiting The Coronavirus’ Effect On Your Business’ Continuity
The World Health Organization has officially declared coronavirus a worldwide pandemic. As countries begin to take drastic action to limit the spread of the virus, and citizens stock up on essentials for quarantine, you need to consider your business’ plan of action as well.
You have two key considerations to work through ASAP:
- Understandably, if any of your staff members get sick, you’ll need to be prepared to continue without them while they are treated and recover. It’s important that you have a plan in place for sharing the responsibilities of any given staff member among your entire team while they are away.
- You will also have to consider telling your staff to work from home, in order to keep people out of public areas and limit the risk of transmission.
The bottom line is that you don’t want anyone to risk their health or others’ health because they think they need to come into work that day. The safer option is to have your staff work remotely.
Developing Your Coronavirus Business Continuity Plan
At its most basic, your plan should answer the following questions:
- Data Access
- Does your staff have access to data?
- Have they used the remote access solution before, or will they need training?
- Is their remote connection secure?
- Business Phone lines
- How will you manage incoming calls?
- Do you have a cloud telephony solution in place that can route calls to remote workers?
- Do staff members have the right technology at home to receive and make calls?
- Meeting Management
- Do you have a video meeting solution in place right now?
- Does your staff know how to use it?
- Does your staff have webcams at home for use during meetings?
Test Your Remote Work Capabilities Now
If at all possible, make sure to test your capabilities now so you can troubleshoot any unforeseen issues. Waiting until you need to quarantine your staff will undoubtedly lead to complications and obstacles in your business’ continuity.
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