How To Open A Shared Mailbox Using Microsoft Outlook 2016

A shared mailbox in Microsoft Outlook will prove invaluable if your team is collaborating on a project, as they can exchange messages from a central platform. A communal email center is also an asset if your employees are responsible for responding to customer inquiries. Outlook Calendar allows members to create events or let others know […]

How Can Managed Services Benefit Local Businesses?

Using Managed Services is really about smartly growing your local business, especially if that business relies on technology to any degree. A Managed Service Provider (MSP) is a third-party contractor that partners with your company to do exactly what its name suggests: It manages a service or services for you, usually in the area of […]

The 2019 Guide To Securing Microsoft Office 365

The importance of fully securing Microsoft Office 365 cannot be overstated. Recent statistics show that a hacker attack occurs every 39 seconds. Government agencies and retail, technology and healthcare industries are among the most popular targets, but the truth is that cybercriminals are more than willing to hack into any vulnerable business to obtain valuable customer information […]

Andrew McCann Systems Engineer

“I always like learning about technologies and new ways of doing things” I am from Monterey County but reside in Seaside, CA. In high school, I started working as a camp counselor and did administrative work for the Boy Scouts of America for 6 years. Shortly after, I got a job working as a system […]

Travis Nelson Computer System Operator

“I love taking on new challenges to learn new things to and expand my knowledge” 20 Customer service experience and 15 years working on computers and home networks. Contracted work with Community Hospital of Monterey Peninsula to work in the call center. I am from Monterey, CA but reside in Salinas, CA. I enjoy going on […]

Jeff Dicks Vice President of Compliance & Security

Jeff Dicks partnered with Luis and Ronni Alvarez in 2001 to start a small technology consultant business called Alvarez Technology Group. With the vision of complete managed services and the mission to make downtime obsolete, they developed the small local consultancy into a success managed services company, serving organizations throughout Central California, the Bay Area, […]

2019 Best Practices For Keeping Your Password Secure

Every account you have is protected by a password or a PIN of some kind. A PIN is a personal identification number that is unique to the account it is attached to. In some cases, you are allowed to choose your own PIN. For other accounts, you must use the PIN or password that is […]

Beyond Silicon Valley: Meeting the Rapid Spread of Tech Jobs

Tech jobs lead to six-figure careers that you can fit to the industries you find most fulfilling. This article looks at some common misconceptions.

How Can Local Companies Best Use Outsourced IT Services?

Outsourcing IT services involves hiring third-party IT companies or specialists to handle IT-related tasks. A growing number of companies are opting to outsource their IT department to experts who can fully focus on a company’s IT needs while company employees concentrate on promoting the company’s goods and/or services, generating sales, providing customer service and other essential tasks. […]

5 Tips To Boost The Performance Of Your Business WiFi Network

It’s difficult to imagine a modern business that doesn’t have Wi-Fi. The internet is one of the most powerful tools in the world right now, and every level of every business typically needs it on demand. For most business locations, that access is determined by the integrity of the Wi-Fi network. There are a lot […]