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“Voice over Internet Protocol, also called VoIP (pronounced voyp), IP Telephony, Internet telephony, Broadband telephony, Broadband Phone and Voice over Broadband is the routing of voice conversations over the Internet or through any other IP-based network”  - From Wikipedia, the free encyclopedia.

When businesses consider a new phone system, they often think of the traditional public branch exchange (PBX) key system that uses the Public Switched Telephone Network (PSTN), also known as the Plain Old Telephone System (POTS).  Today, VoIP technology is allowing even the smallest business to enjoy the features and functionality of a sophisticated PBX system at a fraction of the cost by using the Internet instead of PSTN to carry voice traffic.

VoIP telephone systems are the de facto standard for the 21st Century business, large or small. If you are looking for a new phone system or considering replacing your existing phone system, then a VoIP-enabled solution should be at the top of your list.

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ATG offers two VoIP  solutions for business, a hosted system and a solution built on Cisco technology.

Hosted IP PBX Services provide a feature-rich set of services that deliver VoIP cost and productivity benefits, including a bundle of unified communications features without the risk of obsolescence and heavy investment in capital equipment.  ATG offers two hosted IP PBX pricing models:  IPSelect, which follows the traditional PBX cost model with lines and full featured extensions; and IPComplete, which is sold by the seat and includes a dedicated call path as well as the robust feature set.  For as little as $34.95 a month.

Cisco Small Business Communications System
A live demonstration of the Cisco® Smart Business Communications System will show you how easy it is to unify voice, data, video, and business applications. Never miss a message or opportunity again. Schedule an appointment today to learn how IP-based communications can help you:

  • Respond faster and more reliably to customers
  • Work more efficiently
  • Increase profits and grow your business

ATG and Cisco can help you communicate more effectively.
Click here to schedule a live demonstration to discover how, or click here for more information about SBCS.

IPSelect™
Make Your Move To IP Communications Inexpensive And Uncomplicated.

Thinking about replacing your outgrown, outdated and very expensive PBX/Key system or Centrex service?  Consider IPSelect™, a robust IP Communications service that offers:

  • the freedom to select the number of lines, extensions and long distance minutes according to your business needs
  • more reasonable bandwidth access, and wider choices in customer premise equipment (CPE), which will lower your total cost of ownership (TCO) due to the elimination of your in-house staff and support
  • the flexibility to purchase lines, extensions and long distance on an unbundled basis*
  • the ability to leverage the number of lines across a greater number of users, as your needs dictate
  • extensions that come complete with our full-featured Premium Service Set**
  • significant savings on enhanced mobility features
  • attractive to an end user (it follows the traditional PBX cost model with more users)

IPComplete™
Move With Complete Confidence.

Starting as low as $34.95 a month, IPComplete™ requires minimal up-front investment and can be up and running in as little as two weeks. With IPComplete™ , you get a dedicated call plan with the ability to choose from three feature set options: Dial tone, Standard or Premium. The feature sets, which vary depending upon the type chosen, include personal services and mobility, voice mail messaging and web-based call management tools. This allows you to:

  • match feature sets to your specific and future needs from the most feature-demanding requirements to basic dial tone services, each set with its own dedicated line
  • work confidently with a provider that has the experience, the knowledge and the commitment to customer service and support that you need

IPComplete™ gives you the ability to replace or augment your current phone service, features and capabilities while gaining the savings and productivity benefits of Hosted IP PBX services. The IPComplete™ plan offers three feature set options:

  • Enterprise Standard
  • Enterprise Premium
  • Enterprise Dial Tone

Enterprise Standard (includes dedicated line)

Personal Services
• Anonymous Call Rejection
• Auto Callback (intragroup)
• Call Hold
• Call Return
• Call Trace
• Call Transfer
• Call Waiting
• Calling Line ID Blocking per Call
• Calling Line ID Delivery
• Calling Name Delivery
• Cancel Call Waiting per Call
• Consultation Hold
• Dial Tone/Connectivity
• Do Not Disturb
• Extention Dialing
• Last Number Redial
• Speed Dial 100
• Speed Dial 8
• Three Way Calling

Personal Mobility
• Call Forwarding (Always,
Busy, No Answer, Remote
Access
• Web Portal Calls Logs (w/CDS)

Voice Mail Messaging
• Voice Mailbox
• Message Management
• Voice Messaging Call Back
• Voice Message Waiting Indication
• Voice Message Notification
• Voice Messaging to Email
• Call Notify
• Voice Mailbox Integration

CommPilot Group Web Portal:
• Account Codes
• Authorization Codes
• Call Capacity Management
• Call Intercept
• Calling Group ID Delivery
• Calling Line ID Configuration
• Calling Plans
• Configurable Extension Dialing
• Configurable Feature Code Prefix
• Device Inventory
• Enhanced Outgoing Calling Plan
• Group Resource Inventory Report
• Hunt Group
• Loudspeaker Paging
• Moves, Adds, Changes
• Series Completion
• Voice Portal

Enterprise Premium (includes all features above plus:)

Personal Services
• Alternate Numbers
Automatic Hold/Retrieve
• Call Forwarding Ring Spash
• Call Forwarding Selective
• Call Screening by Digit Patterns
• Calling Line ID Blocking
• Calling Line ID Delivery per Call
• Cancel Call Waiting
• CommPilot Express
• Directed Call Pickup
• Directed Call Pick up w/Barge in
• Distinctive Alert/Ringing
• Multiple Call Arrangement
• Priority Alert/Ringing
• Push-to-Talk (intercom)
• Selective Call Acceptance
• Selective Call Rejection
• Sequential Ring
• Shared Call Appearance

Personal Mobility
• Diversion Inhibitor
• Remote Office
• Simultaneous Ring - Personal
• Video Add-on
• Voice Portal Calling
• Click to Dial, Redial, Hold,
Transfer, 3-way
• LDAP Directory Integration
• Outlook Integration
• Phone List (personal, call logs)
• Printable Group Directory

CommPilot Group Web Portal:
• Busy Lamp Field Support
• Call Park
• Cal Pick Up
• Music on Hold
• Video Call Intercept
• Video on Hold

 

Enterprise Dial-Tone (includes dedicated line and:)

Personal Services
• Calling Line ID Delivery
• Dial Tone/Connectivity

CommPilot Group Web Portal:
• Calling Plans
(incoming/outgoing)

 

Advantages of IPComplete™

  • Voice is transported over the same broadband IP network as data, enabling you to consolidate your phone and broadband bills to achieve significant savings
  • Lowers your total cost of ownership due to the elimination of your in-house staff and support, more reasonable bandwidth access, and wider choices in customer premise equipment (CPE)
  • Allows multi-locations, branch offices, remote employees, and business travellers to be combined in one calling group
  • Moves/Adds/Changes are greatly reduced - the phone number and features follow the IP Phone -- it’s “plug-and-play”!
  • Scalability with the Hosted PBX solution is essentially unlimited, with no cap on the number of IP phones supported by the IP PBX service

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Alvarez Technology Group, Inc.
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