Customer Care Team
“I help our clients tackle projects big and small. Collaborating each day on a variety of issues, overcoming hurdles and providing value give me a great sense of accomplishment.”
As a Customer Care Specialist, Jason Cordoba focuses on helping clients get the right products for their users and their networks. He works to get the best value for their money and maximize the value of the IT investment by identifying their needs, finding the best fit for the client and recommending solutions that might enhance their business operations.
“I enjoy working with our clients to find the right solution to suit their needs.”
Matt is a Customer Care Specialist at ATG. He supports his clients by helping them make informed decisions when it comes to technology for their business. He helps his clients find the best product to fit their needs.
“I love learning the ins and outs of operations, and finding ways to improve them. The Information Technology industry demands constant innovation from all aspects of our business. The challenges that this brings makes every day intriguing.”
As the Administrative Assistant, Andrea Taylor supports the operations of the company. She is responsible for documenting and streamlining processes and procedures, with an emphasis on improving the customer experience.
Originally from Napa, Andrea now lives in Marina with her corgi/shepherd mix, Bera. Andrea earned her B.S. Degree in Business Administration, with concentrations in Marketing, Entrepreneurship, and Management Information Systems from California State University, Monterey Bay. She currently serves on the Santa Cruz Ballet Theatre board of directors.
“I really enjoy working with our clients and providing them with the best customer service I can. It’s a great feeling when I know we help turn frustration into relief when they have an IT problem we resolve for them.”
As Customer Service Coordinator, Sarah Stephens Call makes sure ATG clients receive fast, efficient IT support by keeping the OpsCenter Technicians and Systems Engineers on schedule. Sarah is the friendly, chipper voice clients hear if they need to call for additional help or to arrange for an on-site service call.
Contact Us Today !
What our clients say.
Todd Farrington, Community Affairs Manager
Big Sur Land Trust